A process to RPA implementation with best practices [2021 guide]

RPA stands for Robotic Process Automation; We all know it. But things that have remained untouched for many users about RPA implementation requirements, practices worth knowing about, and ways to implement RPA in a business-centric manner. So, in this post, we intend to walk you through:

Why businesses need to adopt RPA

RPA can benefit businesses in the following ways:

• Improvement in ROI figures
• Better productivity
• Employee retention
• Zero-error processes
• Intuitive process planning
• AI and ML supported data processing

So, let us explore these reasons one by one!

Improvement in ROI figures

Every process is designed keeping returns in mind. RPA is not an exception either. Businesses aim to capture the largest possible chunk of market share. It can become possible only when the processes streamline the workflow, reduce wastage, and adopt an automated format. The final outcomes are better productivity, more orders per year, and eventually, more profits per work cycle.

Better productivity

Employees’ time that goes into repetitive processes may be used to better quality jobs with RPA implementation. RPA can perform operations five times faster and with no deviation from pre-fed instructions. Thus, nil error helps complete more process cycles any given workday.

Employee retention

Employees do feel frustrated when they are evaluated based on jobs that do not complement their expertise. Repetitive processes and those which involve only following certain instructions cannot provide any employee job satisfaction. RPA implementation offers employers the correct environment for using the workforce as per their expertise. It reflects the deepened loyalty of the employees to their organizations.

Zero-error processes

RPA implementation can help achieve higher accuracy in rule-based processes. A typical rule-based process flow can be automated up to 70–80% with RPA. Since there are no repetitions and rechecks required, the manufacturers can roll out applications in the market faster than in previous instances.

Intuitive process planning

Planning must have an element of intuition in the processes. In sectors like banking and insurance, RPA supports intuitive processes’ planning. Digitization was introduced with an aim to ease the processes and give quicker services. With the help of intuitive process planning empowered by RPA, the businesses involved in public dealing can give a seamless user experience to the customers.

What is the feasibility of RPA implementation?

How soon organizations can deploy it provided they have a clear roadmap

It is a common experience that any upgrade can be included in the work ecosystem only when it is most easy to do so. RPA implementation exhibits the same requirement.

Quick-to-roll and easily employable by all, the RPA solutions take no more than a couple of weeks to implement. Cygnet Infotech which is designing and delivering RPA solutions makes the following observations as regards to the feasibility of RPA implementation:

1. Processes should be repetitive, rule-based, and are most likely to get badly affected by manual interventions.
2. RPA makes the most sense when large batches of entries are to be made. Or the users require processing the same command multiple times with a focus on sticking to compliance on every single instance.
3. RPA should make a difference to the way of working of organizations; also, there should be scope for adopting innovation on a large scale.

Other points to consider while analyzing the feasibility of RPA are:

• Alignment with business goal: RPA implementation proves to be a wise decision when it supports accomplishing business goals faster. Also, it should continue to prove its worth even when the business goals change in accordance with the change in business phase.
• Supportive of improvement in product offering: Like any technological enhancement, RPA implementation should help in improving the quality of product offering and strategy.
• Ease of method implementation: The RPA implementation can become feasible when it does not require too intrinsic procedures or complex technological training. Anything possible to learn and implement becomes easy to include in the work ecosystem, RPAs are designed keeping this factor in mind. Good News is that RPA does not require any programming knowledge (Lacity et al., 2016)

To sum up,

Businesses are familiar with Business Process Re-engineering. And, feel that this is it. The feasibility of RPA becomes easy to achieve and proves to be a practical process when it is seen as an activity that complements the benefits of BPR. If it is looked upon as a replacement for BPR, the initial reaction may be that of not adopting the process. To read the full guide click here RPA implementation with best practices